Bravo to American Airways for providing the surprise maximize on your workers. And never cowering to the disgruntled passenger on todays La Guardia flight. Because some attendents ended up cheerful and wished him an incredibly Merry Christmas. Actually ?? It’s about time we took back again our best wishes and grumpy men and women just stay from the planes and keep their opinions to them selves.
Current flight from Austin to Ft Myers on which I had asked for wheelchair aid didn't provide any jetway aid and Certainly nothing at all in Ft Myers from plane to baggage claim and NOONE to request.
I flew on American Airways for The very first time and last. our baggage was weakened with black grease on it big hunks out of your handles and wheels. your plane was soiled and very awkward. the flight crew was not helpful in the least. My granddaughter was with me and is also about 6ft tall no area for her legs and particular person laid back in her seat and she or he could not go in any respect in her seat.
( Ongoing from remark 191) Also, we needed to just take One more day of our journey to return to the airport 3 days afterwards to obtain the car we had reserved. When we arrived for our return flight to Charlotte on 12/five/2015, we boarded flight 875, and amongst our suitcases apparently under no circumstances created it on to the aircraft and was still left in Aruba. Once we boarded our connecting flight to Boston, I had been checked in and unveiled to enter the jetway. Even though I used to be heading onto the jetway, I had been informed I needed to return and wait around in opposition to the wall while others handed me by. I used to be informed I required to “consolidate†my belongings. I'd a wallet purse all around my neck against my physique that measures three inches by five inches. I used to be informed I needed to acquire it off my particular person and area it in a very canvass bag I'd. Have you been serious???? On board flight 1783, we had been approached by one of the rudest stewardesses I have ever encountered in my life named Sheila. This aircraft was unique from another planes we had been on, and our “added room†seating evidently wouldn't allow for us To place our personalized goods underneath the seat in front of us.
Hello, I needed to transform this reservation, I booked this flight, I purchased insurance policy, I’m needing to go visit my mom who may have terminal Mind most cancers, I’ve been flying American The complete time to get to check out her. I are actually getting insurance every time, and this time, My husband is snowed in and may’t occur property in time to glimpse after my Youngsters so I can go away. I are over the cellular phone now for more than 1 hour attempting to transform or get a thing heading with my flight with Certainly no achievement along with the journey insurance policy you give and promote as isn't going to cover such a journey adjust crisis (!
The crew associates have been by far the most non caring I've at any time been over a flight with. It jogged my memory off my times in the resort business after we had union and non union groups. I will never fly American once again I I really have to go west I'll travel.
Once we concluded dealing with Immigration and Customs and baggage and we had Excellent issue getting the One particular AA Shopper Service one who was really difficult to contend with with regard to the arrangements to the night and subsequent morning. We learned that there have been no lodge rooms available. At 11.45 pm he eventually gave us a voucher to the 9AM flight the following early morning as well as a $twelve voucher for foodstuff.
On our past vacation the leg in the journey from lax to Dallas was the worst I’ve ever experienced .The seating was so limited I could not read through a journal mainly because of the tightness with the seating I think the airplane was an A 320 ,be sure to Get hold of me you'll find a pair issues with regards to the service generally,thank you, Brian Galbally
Also recommend that each passenger place there stick with it in sizing checker so all passengers are treated equitably.
Doubt if anyone reads this but AA would be the worst airline in the world. Didn’t fly them For many years resulting from inner issues.
I flew American Airways for The very first time and it'll be my past time it had been quite possibly the most horrible encounter I'd at any time had by using a airline. by no means again you had much better Get the act jointly
I've tried, without having results to reach your purchaser service Section. I misread the flight time for the flight 3530 and need to change it. I tried calling within just 5 minutes of booking this flight but have had no response.
On 7/19/2013 I flew by means of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a Read Full Report layover in Dallas Tx, at your Fort Well worth airport. I had the worst experience I have at any time had Using the American Airways Reps there and when I referred to as shopper service they were being no help either. Very first, a person of one's Associates sent us to the wrong gate; I needed to request a representative where our flight could be departing from mainly because a gate selection was not on my boarding go. We went for the gate instructed and have been despatched to the wrong gate, given that we were being at the incorrect gate we didn't listen to our departing flight data producing us to miss out on our flight. We went to the counter requesting a standing of our flight since we had heard almost nothing, one AA attendant within the station was not ready to seem anything at all up since she was typing or carrying out another thing. I described to her that it had been significant because we could skip our flight. She didn’t treatment. Although there was a lengthy line of individuals ready to speak with the only real AA rep available. I waited in line for as long as I could, I then saw an AA representative walking by and I stopped her for help, she stated there was nothing she could do and despatched us to another AA desk. We went to that desk and we were being advised our airplane was correct there outside on the point of choose off and that they'd not let's to the airplane due to the fact if they called the AA representatives within the plane and request them to look ahead to us it tends to make Most people outrageous?
The final two moments I've flown on American Airways from BWI to MIA my precheck clearance has not revealed on my ticket. When I have spoken to shopper service I am dismissed with “It is simply a glitchâ€.